Phishing Emails – Why They’re Still One of the Biggest Cyber Risks

Phishing emails are one of the most common cyber security threats businesses face - and they’re also one of the easiest to underestimate.

Most people think of phishing emails as badly written messages full of spelling mistakes. In reality, many modern phishing emails look genuine, well-written and convincing enough to catch even cautious users out.

What is a phishing email?

A phishing email is designed to trick the recipient into doing something they shouldn’t — clicking a link, downloading a file or sharing login details. The goal is usually to gain access to systems, data or accounts.

They often appear to come from:

  • a supplier

  • a colleague

  • a delivery company

  • a bank or online service

And they usually rely on urgency - encouraging quick action before you’ve had time to think.

Common red flags to look out for

While phishing emails are improving, there are still warning signs that something isn’t quite right. These can include:

  • unexpected requests for information

  • links that don’t quite match the sender

  • pressure to act quickly

  • unusual wording or tone

  • attachments you weren’t expecting

Often, it’s not one big giveaway - it’s a few small details that don’t line up.

Why awareness matters

Technology plays a huge role in blocking phishing emails, but no system is perfect. Some emails will always make it through.

That’s why staff awareness is so important. Knowing what to look for, taking a moment to question an email and feeling confident reporting something suspicious can significantly reduce risk.

A simple habit that makes a difference

One of the most effective habits is pausing before clicking. If something feels even slightly off, it’s worth double-checking - whether that’s hovering over a link, confirming with the sender another way, or asking your IT team.

Phishing attacks rely on speed and distraction. Awareness slows them down.

Written by Ruaridh Anderson, Graduate Cyber Security Apprentice at GSP Digital Solutions

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